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**We guarantee we'll show up on the day we say or we'll take $100 off (or the job amount if less than $100.) If we don't show up the day we say to do maintenance, we will credit the service up to $100. Excludes: holidays, bad weather, factors outside company control, or if the customer hasn't paid or confirmed on time.
 

Warranty

Clean-ups & Maintenance:

48 hour warranty (sorry, we can't warranty longer than 2 days due to Mother Nature)

Tree Trimming:

15 day warranty

Drip or Sprinkler System Design and Installation:

FIVE YEAR warranty on everything we installed except the heads

Time-clock, Valves, or PVB:

FIVE YEAR warranty

Lighting Design and Installation:

FIVE YEAR warranty on everything we supply & install except bulbs

Repairs of Existing Irrigation or Lighting:

90 day warranty

Irrigation Heads & Light Bulbs:

6 month warranty

Plant Installation:

6 month warranty if we supply the plant & water is set to our schedule**

Pavers:

FIVE YEAR warranty

Artificial Turf:

SEVEN YEAR warranty

All Other Installations:

TWO YEAR warranty

Sod Installation:

6 month warranty if we supply the sod & water is set to our schedule**

Overseeding:

Sorry, there is no warranty on overseeding

Sprays:

Sorry, there is no warranty on any spray application

***Exceptions to the plant warranty: Annuals have no warranty. Many plants temporarily struggle after installation so we generally won't replace a plant unless it is dead. We reserve the right to replace plants with a different plant species or to wait until milder weather to replace it. Living things vary in size & appearance so there will be variation.

Unfortunately we can't be responsible for problems due to factors beyond our control including (but not limited to); freezing, pests, parasites, vandalism, misuse, fire, wind, rain, lightning, or other acts of God. Tire marks or minor damage must be expected from tool use or material handling in the driveway or paths. Silver Fern Landscaping will make a good faith effort to avoid damaging existing pipes and wires but cannot be responsible if they have been installed at an incorrect depth or if blue-staking was unable to access that part of the yard. Landscape industry standards generally have wide tolerances so problems that aren't obvious without close examination usually are not covered. We cannot warranty against water penetration after grading as landscape remedies are not a complete solution. We are not liable for any special, punitive, indirect, incidental, or consequential damages or lost profits. We rarely offer refunds, and then only at our sole discretion.

We Actually Show Up!™ - Guaranteed
We guarantee we'll show up on the day we say or we'll take $100 off (or the job amount if less than $100). Excludes factors outside company control or if the customer hasn't paid or confirmed on time.


Accurate Installation Quote - Guaranteed
We guarantee if we under-estimate what's required for an installation on this quote, we'll eat the additional cost. The only exception is for customer changes and/or requests.

Satisfaction Guaranteed
If not fully satisfied with something you paid for, let us know within 48 hours for clean ups & maintenance, or within the warranty period for anything else, and we'll come back and fix it for free.

Price Guarantee
We will beat any other ISA Certified Arborist's written tree quote *or we'll give you $100 (Limit One).
We will beat any other ROC Licensed contractor's written installation quote *or we'll give you $100 (Limit One).
*The quote must be for the same thing (Apples to Apples).

© 2023 by Silver Fern Landscaping

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