Frequently Asked Questions

Warranty
Watering Schedule
Frequently Asked Questions

When To Do Stuff

Watering Schedule

Suggested Watering Schedule

These schedules are starting points. Every yard is different & will need adjustments!

Drips

Assumes bushes have 1 GPH heads & trees have 4 x 2 GPH heads for 60 minutes, 3 start times - at least 1 hour apart. Daily in mid-summer to every 4 days in winter. If trees are on a separate line, they can be every 6 days in the winter. If cactus are on a separate line - they need to be on every 14 days in summer to every 28 days in winter.

Pots, sprayers, bubblers need less time - between 3-15 minutes

When plants are first installed, water daily, 3 start times, 60 minutes summer to 20 minutes in winter

Sprinklers

Assumes regular pop-up sprinklers. From about 15 minutes in mid-summer to 5 minutes in winter, 2 start times - around sunrise at least 1 hour apart. 5 days per week in summer to 1-2 days per week in winter*.

*Please do not schedule sprinklers to come on for the weekday we do your maintenance

*If overseed in winter, then need 2 days per week until spring (once it is established).

Rotors or MP rotators need 2-3 times as many minutes as pop-ups

When sod or rye seed is first installed, water daily with 3-4 start times

When bermuda seed is first installed, water daily with 7 start times

POSSIBLE AVERAGE SETTINGS - Depending on the yard, the type of plants, the type, size & number of heads

Jan = Drips 2 days per week (60 minutes)

Feb = Drips 2 days per week (60 minutes)

Mar = Drips 3 days per week (60 minutes)

Apr = Drips 4 days per week (60 minutes)

May = Drips 5 days per week (60 minutes)

Jun = Drips 5 days per week (60 minutes)

July = Drips 5 days per week (60 minutes)

Aug = Drips 5 days per week (60 minutes)

Sep = Drips 4 days per week (60 minutes)

Oct = Drips 3 days per week (60 minutes)

Nov = Drips 2 days per week (60 minutes)

Dec = Drips 2 days per week (60 minutes)

Jan = Sprinklers 1 or 2 days per week x 5 minutes*

Feb = Sprinklers 1 or 2 days per week x 10 minutes*

Mar = Sprinklers 3 days per week x 10 minutes

Apr = Sprinklers 4 days per week x 10 minutes

May = Sprinklers 4 days per week x 12 minutes

Jun = Sprinklers 4 days per week x 15 minutes

July = Sprinklers 4 days per week x 15 minutes

Aug = Sprinklers 4 days per week x 12 minutes

Sep = Sprinklers 4 days per week x 8 minutes

Oct = Sprinklers 3 days per week x 8 minutes

Nov = Sprinklers 1 or 2 days per week x 5 minutes*

Dec = Sprinklers 1 or 2 days per week x 5 minutes*

*2 days if overseeded 1 day if not

For both drips and grass - at least once per week there must be 2 consecutive days with no watering to allow soil to dry out

What if I Have a Problem, Question, Concern, or Want Something Done Differently?

Email
info@SilverFernAZ.com

We want you to be happy. Please be nice to us - we'll do our best to help. The most effective way to reach out regarding changes, quotes, requests, problems, etc is by calling our direct office line at (480) 753-4703 or emailing us at info@silverfernaz.com.

The foreman will knock before starting service to ask if there's anything you'd like to be done a little differently today; but for permanent changes, payment questions, scheduling, more significant issues, or if you're not home during service, we encourage you to contact the office by phone or email.

We appreciate it when you let us know about something you've noticed. Because you're probably at the house far more often than us, we assume you'll see things that we don't.

The most common special request is to trim bushes more, less, frequently, or at a certain height. Please just let us know what you want. The guys are only equipped to trim up to about 6 ft.

Everyone has different opinions on how to maintain their yard, and all landscapers do stuff differently, so please let us know what you're thinking. What seems obvious to you, may not be how most other people want their yards maintained, or what is included in your price, or how we have chosen to do business. If you would like to request something be done differently, please just contact us. If we can't service your yard as you desire, we'll be honest with you and you can cancel at any time (although we'll be sad to lose you).

Please be patient with minor problems, in landscaping we are never able to achieve perfection.

If we break something, we will generally pay to replace it. Valuable or fragile items need to be put away while we are working. Leaf blowers blow air at about 200 miles per hour so old or plastic landscape lights will fall apart. Sorry, but we can't stand behind those (or other similarly fragile things).

If there is a warranty issue... We will stand behind our work. For issues with maintenance & clean-ups, we will need to know within 48 hours so we can evaluate and correct the issue. For tree trimming the warranty is 15 days.

Anchor 2

The Best Times Of Year To Do Stuff:
- January/ February:
Pre-emergent for weeds in lawns AND in the rock areas
Freshen or install rock
Any kind of design and installation work
Fertilize all plants & trees (recommend 4 times per year - but at minimum 2 times per year)
- February/ March:
Trim Citrus trees
Stump bushes
Pre-emergent AND post emergent weed killer in lawns
- April:
Fertilize all plants & trees
- May/ June:
Trim, thin, and remove trees (except citrus) before monsoons
Irrigation repairs (including valves, timeclocks, PVBs) to prepare for summer
- July/ August:
Trim palms after seed pods have come out
July fertilize (again)
Pre-emergent for weeds in the rock areas
- September:
Fertilize all plants & trees
- October:
Overseed grass with winter rye
- November/ December:
Trim, thin, and remove trees (except citrus)
Any kind of design and installation work
Replace drip systems

Frequently Asked Questions

Do you pull weeds? We cut larger weeds so that they are smaller then spray small weeds to kill the roots.
Do I need to be home for the maintenance service? Nope, we've got it all handled. We just ask that the gate is unlocked and you put dogs away (and please pick up dog poop).
Is there a contract? We do not have a contract that will lock you into any specific amount of time. All estimates are in writing so you can clearly see what is included in your service and how we operate.
Will the same crew come every time? Unfortunately no, but every team will have a work order with any specific requests that you've given us. Please contact our office if you have any additional requests.
Is there a set time you will arrive? We guarantee we will show up on the correct day, but unfortunately we are not able to give a set time. If you require a specific time we may not be the right choice.
How much does it cost? Our prices are competitive. We've found that maintenance prices lower than ours are often doing the work "on the side" of their normal job so they don't have our knowledge, equipment, communication, or reliability.
Are the quotes free? Yes, maintenance quotes are always free. We can often get you a maintenance price by phone or online, or if you would prefer, we can come meet with you.
Are you insured? Yes, we are fully insured with workman's comp and 2 million dollars of general liability insurance. We are also bonded as a licensed contractor

Frequently Asked Questions

Warranty Watering Schedule Frequently Asked Questions

When To Do Stuff

POSSIBLE AVERAGE SETTINGS - Depending on the yard, the type of plants, the type, size & number of heads

For both drips and grass - at least once per week there must be 2 consecutive days with no watering to allow soil to dry out

What if I Have a Problem, Question, Concern, or Want Something Done Differently?

Email info@SilverFernAZ.com